The SILVA Method: Turn Your Perspective Into a Powerful Business Development Asset
You’ve been told that to be known for your ideas, you have to share them.
Constantly.
So, you write. You show up on LinkedIn and post every day. You send out a newsletter every week. You write articles for your website and industry publications. You’re thinking about writing a book. And a friend just recommended you start a Substack.
But how does writing actually build your business? Isn’t all this writing supposed to attract clients?
That’s the false promise of attraction-based marketing. If you do allthethings and show up in alltheplaces, your right people will magically find you and ask to work with you.
But for most consultants, it doesn’t work that way.
We’ve been chasing visibility for years, and it’s exhausting. The content treadmill has consultants churning out content at an ever-increasing clip, tracking likes, shares, and impressions, hoping that if they are seen enough, if they are visible enough, they will be hired. It’s no wonder so many have turned to generative AI to keep pace. And today, the market is flooded with AI slop that makes everyone sound the same. The result? You are seen as an interchangeable cog rather than a trusted thought partner.
But what if visibility is a distraction?
Visibility and authority are not the same.
Visibility is about being in all the rooms, popping up in every feed, and staying top-of-mind. When a colleague says, “I’ve been seeing you everywhere lately,” you know you’ve achieved visibility.
But visibility alone doesn’t build authority. It only leads to authority if those who see you are doing more than simply registering your presence — they must be paying attention to your perspective.
And gaining that attention requires more than just showing up.
Authority isn’t about being in all the rooms all the time. It isn’t about popping up everywhere. It isn’t about the spotlight or the megaphone.
It’s much quieter.
Authority is about being the person those in the room trust — even when you’re not in that room.
When you use visibility in service of your authority, you stop shouting for attention and start earning it. You shift from being seen as an interchangeable cog to becoming the obvious choice for high-level projects.
To build authority, you must share your distinct perspective.
Many consultants — especially those transitioning from corporate roles — focus on demonstrating that they know their stuff. They cite other experts, share best practices, get involved with the right organizations, and build relationships with their peers.
That’s often part of the transition. You have to fit in before you stand out. And you do need some time to develop your perspective.
Developing your perspective requires a shift in identity. Even if you have years of experience in the industry, what you see as a consultant is quite different from what you saw as an employee. As an employee, you were rewarded for implementation. As a consultant, you are hired for your judgment.
You don’t develop this judgment by sticking to other people’s game plans. You develop it by doing the work — and learning from it. You develop it by unearthing and further defining your experience-based expertise. These insights, drawn from your experience, allow you to see patterns and opportunities others miss.
You already fit in. Now it’s time to stand out.
Your perspective is your differentiator.
Differentiation is often misunderstood. It isn’t about being different just for the sake of being different. That’s easy. Differentiation is about showing the people you are here to serve that you are the person they should work with to address the challenges they face.
To do so, you must share who you are, what you do, what makes you different from your peers, and why working with you is better than struggling through it alone. Differentiation happens when a prospective client realizes that your way of thinking is exactly what they’ve been seeking.
It’s the moment you stop being one of many and become the obvious choice.
Differentiation doesn’t require a contrarian perspective. A quieter but equally powerful differentiation occurs when you share your perspective and a prospective client immediately recognizes it as being aligned with their lived experience and current reality.
Kiki Wilkinson, Maureen Carruthers, and Leslie Martinich all work with leaders in fast-paced environments. Even though they do a lot of the same type of work with the same types of clients, their perspectives — how they approach the work they do — are vastly different.
- Kiki shares her story of burnout after nearly a decade building global programs at Airbnb. She partners with leaders to build ways of working that support clearer communication, better decisions, and sustainable performance.
- Maureen shares her stories of rising through the ranks and surviving the transition from a skilled technician to a team leader and later department head. Blending leadership development with nonviolent communication, she partners with leaders to help them successfully navigate those same transitions.
- Leslie shares her stories from the trenches as a software engineer and technology executive. She partners with leaders and leadership organizations to provide practical leadership lessons steeped in California’s surf culture.
When Kiki, Maureen, and Leslie read a draft of a piece they were working on in my Writing Practice community, the difference in their perspectives was striking. Each of them shared something that struck a chord with someone else in the room. That’s resonance. And that’s why I say your perspective is your differentiator.
But for it to work, you have to share it.
The SILVA Method.
I developed The SILVA Method to help consultants build a body of work that demonstrates their authority and builds their business. It’s a five-stage process designed to turn your thinking into a powerful business development asset.
1. Select Your Platform. In this stage, we identify your business goals and define your key audience. We then evaluate each messaging platform — your blog, newsletter, third-party outlets, and high-visibility publications — against these criteria to determine your publishing strategy.
You are not writing articles to be published; you’re publishing articles to achieve specific business goals. And those goals determine the platforms you use. Where you share your ideas is a strategic question. Not every consultant needs a newsletter or a Substack. Not every consultant needs to write a book. And not every consultant needs to write for high-visibility publications.
If your goal is to stay top-of-mind with existing leads, consider a high-quality, occasional newsletter or simply sharing articles from your website as a part of your sales process. If you’re trying to break into a new industry or change the way you are perceived in a certain industry, writing for a high-visibility publication provides an imprimatur of authority that is hard to replicate. If you need to move a prospective client from curiosity to conviction, send them an article that addresses their most pressing concerns.
2. Illuminate Your Body of Work. By identifying your BIG idea and core themes, you ensure your writing functions as a cohesive body of work. This stage involves mapping out your experience-based expertise to demonstrate your unique perspective and provide a consistent signal to your market.
Your body of work is an interconnected and cohesive system. Think of it as a forest. Just as the canopy defines the parameters of a forest, your BIG idea—the bold, insightful, and galvanizing idea upon which you are building your business and reputation—defines the parameters of your body of work.
The canopy is supported by mother trees, the oldest and largest trees in the forest. These are the core themes of your body of work, lending structure and support to your BIG idea. The smaller trees and shrubs under the mother trees are the topics that give form and substance to each of your core themes.
Finally, the thread-like structures of fungi that connect the trees and shrubs to one another form the mycorrhizal network. What ties your themes and topics together? You and your experience-based expertise.
When you map your forest, you ensure that every article you write, every presentation you give, and every service you offer is aligned with your BIG idea. This creates a web of authority that sends a clear and consistent signal to the market.
3. Level Up Your Writing. Learn to structure original, high-quality articles that share your perspective and position you as an authoritative expert. This stage involves the rigorous research, drafting, and refining necessary to ensure every piece you write serves as a cogent, nuanced, and powerful business development asset.
To write articles that will serve as powerful business development assets, you need to move beyond writing pieces that can be replicated by AI. Get into the messy, human side of your work by writing about the hard truths that would otherwise remain unsaid. Dismantle a common industry myth. Share your proprietary framework. While AI can summarize a topic, you can provide bold insights that truly serve your audience.
To ensure every article has the depth required to serve as a powerful business development asset, conduct a SOAR analysis. This planning tool forces you to define the strategic intent of the piece by answering four questions:
- Who does this article serve?
- What is the objective of the article? In other words, why will the audience feel compelled to read it?
- What action will the audience be able to take after reading your article? In other words, how will their thinking, mindset, or behavior change?
- Will this article enhance or diminish your reputation?
By applying this level of rigor to your writing, you ensure that your article adds to the conversation, not the noise. And that is how you build authority.
4. Validate Your ideas. Test and refine your perspective through peer review, editorial feedback, and market engagement to ensure your ideas make an impact. By gauging the resonance of your work, you cement your position as a trusted authority and the obvious choice for your prospects.
Authority does not exist in a vacuum. To move a prospective client from curiosity to conviction, you must pressure-test your logic. If an idea survives critical review, it’s ready to anchor a high-stakes sales conversation.
Authority is earned when your perspective stands up to the reality of the market. By validating your ideas before you go all-in on a major project, you ensure your body of work remains a robust and reliable business development asset.
5. Accelerate Your Authority. Integrate your articles into your sales and networking processes to transform them into powerful business development assets. By using your body of work as a bridge between first meetings and closed deals, you build trust and shorten the path to high-value engagements.
Attraction-based marketing tries to use articles as magnets that attract the right people to your door. But articles are much more effective when they are used as bridges.
When a prospective client mentions a specific challenge, you have the opportunity to build a bridge by sharing an article that addresses that challenge and demonstrates who you are, what you do, and how you think. This allows your prospective client to experience your expertise before they ever sign a contract, and that helps them cross the gap from curiosity to conviction without the pressure of a hard sell.
By intentionally sharing your insights, you stop waiting to be found. Instead, you initiate high-level conversations that lead to real business outcomes. You effectively position yourself as an irreplaceable thought partner.
You don’t need to stay on the content treadmill. By being deliberate and building a cohesive body of work, you create a library of business development assets you can use to nurture leads and open the doors to new opportunities.
But this path requires a different kind of effort.
It requires you to slow down, think deeply about your area of expertise, and be willing to develop and share your perspective. It can be vulnerable to put that much of yourself on the page, which is why the content treadmill often feels more comfortable.
If you want to build a bridge that turns leads into high-value clients who know how you think and are ready to do the necessary work, this is your path forward.
Stop adding to the noise. Start shaping the conversation.
Be the obvious choice.
Escape the Content Treadmill and Build a Web of Authority
For many consultants, attraction-based marketing strategies feel like a good fit. But executing these strategies requires you to be on the content treadmill. And that is a recipe for exhaustion.
Whether you call it content marketing or inbound marketing, the promise is the same: produce and distribute enough content, and qualified leads will magically find you and ask to work with you.
The problem is that much of this advice is designed for enterprise-level corporations with the resources to create, distribute, and promote a tremendous amount of content. These companies have robust sales teams and full marketing departments with budgets that allow them to invest in search engine optimization, generative engine optimization, and advertising campaigns. The advice is then packaged as a best practice and shared with independent consultants as if it is as suited to a solo practice as it is to a much bigger company.
And while it does occasionally work, you can’t rely on it.
For every consultant who had a prospective client reach out to them after reading an article on LinkedIn or being referred by AI, many more feel like they are shouting into the void. And even though time is a luxury they cannot afford to waste, they double down, convinced that they are not doing enough, and run faster and faster on the content treadmill in hopes of finally being discovered.
But hope is a poor business development strategy.
Attraction-based marketing isn’t sustainable.
According to Orbit Media’s annual blogger survey, the most effective attraction-based marketing strategies include publishing two to three 2,000-word articles every week and using paid promotion channels to drive traffic to those articles. On average, writers spend at least six hours on each article.
That’s 18 hours of writing every single week.
As a former content marketing strategist who used to do this for a living, I can tell you it’s a full-time job. Even when I was working for an advertising agency that had a media planner, SEO strategist, and social media expert on staff, writing content all day, every day was exhausting.
Deep pockets and rapid production win the attraction-based marketing game. It’s no wonder so many people are turning to generative AI to help them churn out content for their blogs, newsletters, and social media platforms. But when you rely on high-volume production, you aren’t building authority. You’re just adding to the noise.
Maybe it’s time for a different approach.
There’s a better way.
While attraction-based marketing is not sustainable for independent consultants, a content-driven approach to business development is essential. The difference lies in the direction of the energy. Instead of waiting for prospective clients to find you, you identify them, reach out, and start a conversation.
High-level consulting projects aren’t won through volume; they’re won through authority. Your goal is to develop a body of work that creates a web of authority — an interconnected system of assets that positions you as an authoritative expert and trusted resource.
Unlike the linear, Sisyphian nature of the content treadmill, a web of authority is compounding. It isn’t about quantity. It’s about message consistency and depth of expertise. Maintained properly, an article written three, five, or even ten years ago still sends a strong signal of authority and serves as a valuable business asset.
Your web of authority includes the articles you write and the resources you develop, as well as your podcast appearances and speaking engagements. These assets don’t just sit on the internet gathering digital dust; they serve as a bridge between a first meeting and a closed deal.
One of the best ways to build a web of authority is to share your thinking through original, high-quality articles. By providing relevant and useful information in your articles, you demonstrate your expertise and help the people with whom you are building a relationship start to address their most pressing challenges. And that builds trust.
But don’t stop there.
The articles you write are business assets designed to nurture relationships and turn qualified prospects into high-value clients. That’s exactly what Claire Smith did after publishing her first piece, “The Optimization of Diversification,” in ACRES U.S.A.
Claire wrote about her experience helping family farms diversify their income streams and improve their profit margins. Instead of hoping prospective clients would find her article, read it, and reach out to work with her, Claire shared a PDF of the print publication with a select group of farmers and other experts in the farming community. One of the people she sent the article to was a prospective client who was interested in working with her but struggling to find the time to meet and move the project forward. After receiving the article, he immediately scheduled a farm tour.
By providing relevant, useful information, Claire demonstrated her expertise and helped her prospective client see a new way to address a pressing challenge. That’s how an article becomes a business development asset.
Remember, you aren’t writing for the masses in hopes of being found online; you’re writing articles to nurture relationships and turn prospects into high-value clients.
Write less, but better.
Instead of hoping to attract your ideal clients by producing a relentless stream of content, focus on writing one original, high-quality article every month.
Cogent, original, researched, and deep, these articles are designed to build relationships and establish trust. They take time to craft. But unlike pieces churned out by the content treadmill, every article you write has the potential to be an appreciating asset for your business — provided that you create a plan and put it to work.
In this age of AI slop, the best way to stand out is to slow down and focus on the essentials. Take the time to think deeply and write high-quality articles that differentiate you from your peers and serve as long-term business assets. Publish articles that offer deep and nuanced insights and provide real value to your prospective clients and partners.
Writing is not about the ink; it’s about the think.
The first step to writing high-quality articles that serve as business assets is to conduct a SOAR analysis to ensure the final piece has the depth required to build authority. A SOAR analysis asks you to answer four questions:
- Who does this article serve?
- What is the objective of this article? In other words, why will this specific audience feel compelled to read this article? What problem does it help them address?
- What action will this audience be able to take after reading your article? In other words, how will their thinking, mindset, or behavior change?
- Will this article enhance or diminish your reputation? Does it fit into your body of work and support the idea at the core of your body of work?
When you define these details before you put pen to paper or fingers to keyboard, it’s a lot easier to write an article that offers real depth and value. And that’s what turns an article — whether it’s published on your blog or in a high-visibility publication — into a powerful business development asset.
Once you’ve published five to ten foundational articles that explore the core themes of your work, you will have a robust body of work that tells the story of who you are, what you do, and how you think.
* * *
Stop hoping to be found by the right people. Instead, take the time to think deeply, embrace nuance, and anchor everything you do in value.
The content treadmill has been generating noise for years. Generative AI has simply turned up the volume. Building a web of authority offers a different path. By jumping off the content treadmill, slowing down, and focusing on depth over volume, you stop adding to the noise and start adding to the conversation. That’s how you position yourself as an authoritative expert and the obvious choice for high-level consulting projects.
Write articles that you are proud to share.
Write articles that are worth reading.
Developing Authority in the Age of Generative AI
High-level consulting engagements are not won through volume; they’re won through authority. But authority does not exist in a vacuum. It is built through the development of a cohesive body of work — a set of intellectual assets that tell the story of who you are, what you do, and how you think.
Generative AI can produce a 1,200-word article, a weekly newsletter, and insightful-sounding LinkedIn posts in a matter of minutes. Today, it is remarkably easy to look like an expert even if you have zero experience.
Expertise can be faked. Authority must be earned.
The shift from volume to signal.
Attraction-based marketing strategies promise that if you write a book, post to LinkedIn every day, launch a Substack, start a podcast, develop a lead magnet, refine your funnel, and master every optimization hack, qualified leads will magically be drawn to work with you.
But for independent consultants, that’s neither true nor sustainable.
If you work with fewer than 20 new clients a year, you don’t need to do allthethings or be in alltheplaces. And you certainly don’t need to add to the noise by shouting into the void with a megaphone.
You need to develop your authority by sending a clear and consistent signal.
Authority is not about being the loudest, most visible person in the room. It’s about being the person those in the room trust. And to gain that trust, you need to shift your focus from content distribution to asset development.
Not too long ago, when a prospective client was referred to you by a colleague, they would turn to Google to learn more about you. Today, they turn to generative AI.
Traditional search tools identified and ranked content based on individual pages discovered through keywords and backlinks. Modern AI systems don’t simply search; they investigate. These systems examine contextual authority signals from across the web, looking for consistent messaging and depth of understanding.
According to Meg Casebolt, an AI discoverability strategist, “Every collaboration, guest appearance, and professional relationship that leaves a digital footprint is building your authority in ways AI systems recognize and value.”
That digital footprint includes articles, podcast appearances, presentations, media mentions, and participation in professional communities. AI systems evaluate your authority by both the depth of your thinking and the company you keep. If you’re referenced alongside established experts, these systems — and your prospective clients — assume that you are also an established expert.
But the weight of your authority depends on consistency. Your web of authority is only as strong as the connections between your assets. If the signals you send are fragmented or contradictory, the web collapses. To be recognized as an authoritative expert, you must show up with a consistent message regardless of the platform.
A mandate for depth.
This shift in the authority-development landscape means that you can stop trying to hack the algorithms and focus on what you do best: building relationships and serving your community of clients, prospective clients, and industry leaders. You no longer need to compete with those who are trying to reach everyone, everywhere.
You can breathe.
For independent consultants, shifting from increasing your visibility to developing your authority allows you to put down the megaphone and step off the content treadmill. It grants you space to focus on developing high-quality assets that meet my CORD framework — assets that are cogent, original, researched, and deep.
The web of authority.
To take advantage of this shift, create a web of connections, affiliations, and intellectual property that positions you as a trusted resource and leading thinker in your field. That signals to AI systems that you have deep expertise, not just surface-level knowledge. Use these five steps to start strengthening your web of authority:
- Identify your foundational assets. Focus first on identifying, updating, and maintaining five to ten articles that serve as the pillars of your body of work. These pieces must be rooted in your BIG idea — the bold, insightful, and galvanizing idea upon which you are building your business and your reputation. While it is essential that your body of work function as a cohesive ecosystem, don’t be afraid to take a bold stand on issues that matter to your audience. AI models are risk-averse and designed to capture industry consensus. Many of your peers are equally risk-averse and default to sharing well-established best practices. If you can offer a new perspective, more nuance, or an unconventional stance, you’ll differentiate yourself from your peers and become highly citable.
- Strengthen your signal. Identify the core themes of your work and repeat those messages consistently across platforms. Link your articles, resources, and podcast appearances to one another to create an interconnected web. Citing other experts in your field adds credibility to your articles and indicates the strength of your professional network, while linking to articles you wrote — whether they are published on your website or in a high-visibility publication — strengthens your web of authority and demonstrates the depth of your thinking.
- Highlight your experience-based expertise. Generative AI excels at synthesizing information, but it cannot create new insights or connect the dots in ways that challenge the status quo. To demonstrate your authority, share your experience-based expertise. This is the red thread that runs through your body of work, tying it all together. Write articles based on your proprietary frameworks and share the messy, nuanced, human lessons you’ve learned in the field. That provides real value that AI can’t replicate and that prospective clients crave.
- Share your perspective. These articles are more than just authority signals; they are valuable business development assets. Use your articles as a bridge between a first meeting and a closed deal. One of the most effective ways to nurture a relationship is to send a specific, high-quality article to a prospect or partner with a note explaining why it’s relevant to their current challenges. This allows them to experience who you are, what you do, and how you think before they ever sign a contract. It demonstrates that you aren’t just another consultant; you’re an irreplaceable thought partner.
- Amplify your efforts. Once you’ve identified your foundational articles, consider writing for high-visibility publications. This allows you to present your ideas and perspective to an already-established audience. It also allows you to enjoy the imprimatur of the publication — their editorial team vetted you, and by publishing your work, they are signaling to their audience (and to these AI systems) that you are an authority in your field who has something of value to share.
The path forward.
Building a web of authority is not about quantity; it’s about quality and message consistency.
Generative AI has fundamentally shifted the authority-development landscape. Instead of struggling to keep pace with the content treadmill and attempting to out-shout companies with massive marketing budgets, focus on building relationships and serving your community — including prospective clients and partners.
By developing a clear, consistent, and compelling body of work and intentionally sharing your insights, you stop adding to the noise and start shaping the conversation. You cease being seen as just another consultant in a crowded market and position yourself as an authoritative expert.
That is how you become the obvious choice.
The ABCs of Writing Effective Headlines
Your headline is the first thing a reader sees. In most cases, it is the only thing a reader sees. A frequently shared piece of marketing lore holds that eight out of 10 people stop reading an article after viewing the headline.
That statistic is often used to scare people into believing that headlines are damn near impossible to write. In fact, in an article published by the Content Marketing Institute, the author references the above statistic and then writes: “So, headlines don’t just matter. They act as the life or death determiner of your content [emphasis added].”
That kind of statement is not helpful. It is likely to either paralyze you every time you try to write a headline or push you to write an emotionally manipulative headline that succeeds in getting more clicks but turns off the people you are trying to reach.
The amount of online content has exploded over the last twenty years. And we’ve been optimizing our headlines to get more clicks since headline analyzers first came on the scene more than a decade ago. And yet, that 8 out of 10 statistic still holds true.
It’s the 80/20 rule in action.
When you’re writing articles for your blog or a high-visibility publication, you aren’t writing for everyone who might see your piece. You’re writing for the 20% who are interested in the topic. They are the people who deserve your time and attention.
What is an effective headline?
The effectiveness of a headline depends on the purpose of the piece. For outlets like BuzzFeed and Upworthy, the purpose of each published article is to drive advertising revenue by attracting website traffic. The effectiveness of a headline is thus measured in large part by the click-through rate, which is the percentage of viewers who click on a headline to read the article. It’s an easy metric to measure and an easy metric to manipulate.
To improve click-through rates, the writers and editors on these platforms have refined the art of writing clickbait headlines. These headlines use manipulative, sensationalized, or misleading language to grab people’s attention and entice them to click through to read the article. The accompanying article is typically much less interesting than the headline might suggest, and what sparse relevant content appears is buried under a barrage of nonsense.
Clickbait is a tool of tabloid journalism.
The articles you write have a different purpose. Instead of driving advertising revenue, the articles you write are intended to build your authority and help your readers get to know, like, and trust you. The articles are a form of service. The headlines of these articles are effective if they inspire the right people to click through to read the article. You aren’t trying to trick anyone into clicking through to read your article; you are trying to help those who are interested in the topic see your article as one worth exploring further.
How do you craft an effective headline?
To craft an effective headline, follow the ABCs of journalism:
- Accurate. An effective headline identifies the topic of the article and lets the reader know what they can expect when they click through to read the piece.
- Brief. An effective headline is short and to the point.
- Clear. An effective headline is easy to understand; it is clear instead of clever. It speaks directly to the relevant audience in the language they use.
Your headline works with the article to establish trust with your readers. The headline is your promise to the reader. The accompanying article delivers on that promise. Effective headlines don’t need to be catchy or clever. Headlines that ask the same questions your readers are grappling with are reliable workhorses that get the job done.
And that’s all that matters.
How can you improve the effectiveness of your headlines?
Once you have a solid foundation in place and can confidently write an effective headline, look into ways to improve. To get started, take a look at the headlines appearing on the homepage and section landing pages of industry publications. Study the headlines to understand the structure and identify the ones you find most compelling. Consider adopting that same structure for pieces you write for your blog.
Many publications use a headline and a deck (a subtitle). If you decide to adopt this structure for your blog, or if you are writing for a high-visibility publication that uses this structure, study how those two elements work together. It might be helpful to keep a swipe file — a collection of sample headlines — to use for inspiration.
When you’re writing for a high-visibility publication, take the time to familiarize yourself with the publication’s style so you can mimic it easily. By mimicking the publication’s style in your articles, you please your editor and appease the algorithms. You might also capture the attention of the homepage editor or social media editor, who might promote your article to a broader audience. While the percentage of people who read your article won’t change, a broader audience results in a larger number of readers.
* * *
We’ve been trying to optimize our headlines to outsmart the 80/20 rule for over a decade. And yet, unless you’re writing a piece for your newsletter, where the readers subscribed to your newsletter to make sure they heard from you, the majority of people who see one of your articles won’t get past the headline.
That’s okay. You aren’t writing for everyone; you’re writing for the people who will find value in what you have to say.
You are writing articles to build your authority and help those who read what you write get to know, like, and trust you. You aren’t writing for the clicks, the likes, and other vanity metrics. So, take a few minutes and write an accurate, brief, and clear headline. Then publish that article.
Don’t let the quest for a perfect headline keep you from sharing your work.
How to Develop a Cohesive Body of Work
Your body of work is an organizational framework for your intellectual property. It ensures that everything you contribute to, create, or develop — from the services you offer to the articles you write, the presentations you give, the resources you develop, and the posts you share on LinkedIn — works together to tell the story of who you are, what you do, and how you think.
To build a reputation as an authoritative expert, every element of your body of work must be aligned. If it’s not, you risk confusing your audience and damaging your reputation.
Defining the parameters of your body of work requires you to identify the one thing for which you want to be regarded as an authoritative expert. And focusing on that one thing by eliminating anything that doesn’t enhance the reputation you seek to build.
What is a body of work?
Your body of work is an interconnected and cohesive system. Think of it as a forest. A forest is a cohesive ecosystem defined by the canopy, which must be sufficiently dense and cover a sufficient number of acres, and the mycorrhizal network, the underground fungal network that connects all the trees and shrubs in the forest.
Download the Defining Your Body of Work infographic.
Just like the parameters of a forest are defined by the canopy, the parameters of your body of work are defined by your BIG idea, the bold, insightful, and galvanizing idea upon which you are building your business and reputation. It is the idea for which you want to be known; it is your area of authoritative expertise.
The canopy is supported by mother trees, the oldest and largest trees in the forest. Think of the mother trees as the core themes of your body of work; they lend structure and support to your BIG idea.
Each mother tree is surrounded by hundreds of the smaller trees and shrubs. These are the topics that give form and substance to each of your core themes.
Finally, the thread-like structures of fungi that connect the trees and shrubs to one another form the mycorrhizal network. What ties your themes and topics together? You and your experience-based expertise.
How do you define your body of work?
Organizing your intellectual property into a body of work requires two related cognitive processes. Top-down processing looks at the big picture and breaks down each element in logical, sequential order. Bottom-up processing starts with the details, allowing the big picture to reveal itself.
According to an article about the cognitive journey written by metacognition researcher Paul Main, “[t]he interplay between these two processes occurs in a continuous loop. As new sensory information is processed bottom-up, it can influence and update the top-down understanding of the task, and vice versa.”
Lindsay Mackereth, a licensed professional clinical counselor, notes that most advice about accomplishing complex goals assumes that everyone will approach their work by starting with the goal and working backwards to figure out how to get there. But that doesn’t work for everyone.
How you start organizing your intellectual property depends in large part on which of these two processes is more aligned with your natural processing style.
If you’re a natural top-down processor, you will adopt a linear, step-by-step approach to defining your body of work. You might start by clarifying your BIG idea — the one thing for which you want to be known as an authoritative expert. From there, you might use a mind map or simply brainstorm a list of themes that support your BIG idea. The topics that you explore then flow logically from those themes.
If you are a natural bottom-up processor, the approach will be reversed. You might have a good idea of the reputation you wish to build, but you may not have fleshed out your BIG idea. Instead of imposing a structure on your body of work, you start by inventorying your intellectual property, capturing every offer, blog post, article, resource document, LinkedIn post, and presentation. Only after you’ve catalogued your intellectual property do meaning and structure emerge as you identify the topics covered in each piece and use top-down processing to organize those topics into themes.
If you are a bottom-up processor, consider inventorying your intellectual property. Download a copy of the Intellectual Property Inventory template to get started.
Regardless of how you start this process, your goal is to identify three to 10 themes, each of which will be home to an unlimited number of topics. However, topics and themes often feel interchangeable, especially when a topic has several subtopics. Distinguishing between the two will likely require you to toggle between top-down and bottom-up processing. If you have more than 10 themes, you might rely on bottom-up processing to find new patterns and ways to group your topics. If, on the other hand, you have clearly identified your themes, perhaps because you have a signature method, you might rely on top-down processing to come up with a list of topics for each theme.
As you progress, make sure you incorporate everything you’ve already created into your body of work. If a piece of intellectual property doesn’t fit into a topic within a theme, you’ll either need to refine your themes or remove that piece from your body of work so you don’t confuse your audience. Think of the articles you write, the presentations you give, and the offers you make as trail markers. These markers let people know where they are and that they are in the right forest. It allows prospective clients and partners to feel safe, and that safety leads to trust.
The final element of your body of work — the thing that ties it all together — is your experience-based expertise. When you share your experience through stories, illustrative examples, or scripts, it helps your audience understand how to apply your ideas to their situation and positions you as a trustworthy and authoritative expert. What client experiences illustrate each theme? What personal anecdotes help you make your point? What scripts can you share that will make it easier for your audience to take action?
***
As you start putting parameters around your body of work and defining each of the elements, you’ll find that there are several ways to organize it. The key is to discover something that works for you and to test and refine it as necessary.
Start with whichever process feels most natural to you. It’s okay if the process is messy. When I defined my body of work, I had Post-it notes all over my office. (It looked like John Nash’s office in A Beautiful Mind.) Some of my clients adopt this analog approach. Others use Miro or Notion to organize their body of work.
There are countless right ways to organize your body of work. Take the time to find the one that is right for you.
Beyond the Bylines: Five Credibility Indicators to Include in Your Pitch
When pitching a publication as an expert contributor, it is essential that you demonstrate your credibility to the editor. They need to be persuaded that you have something of value to offer their readers by demonstrating, in a few short sentences, that you are an expert in your field.
It’s not enough to know your subject deeply. You have to demonstrate the validity of your insights and recommendations to the editor. You must convince them that they can trust you with their readers.
One of the ways this is often done is by listing the other high-visibility publications that have published your work. While writing for these publications is certainly a strong credibility indicator and certainly should be mentioned in your pitch, it isn’t essential. Editors are much more interested in knowing that you have something to say that will serve their readers.
If you haven’t written for a high-visibility publication in the past, there are still plenty of credibility indicators you can include in your pitch. Consider these five types of credibility indicators and include the ones that make the strongest case:
1. Highlight your education and training.
Education and training is a credibility indicator that never goes out of style. Here are some questions to consider when highlighting your relevant experience:
- Where did you go to school?
- What degrees or certifications do you have?
- Did you study under a renowned expert in your field?
This is where many people start when outlining their credentials, but your education and training may not be a terribly compelling credibility indicator. That’s okay. Just because we often start with education and training doesn’t mean it’s the most compelling thing about you. Remember Bill Gates? He dropped out of Harvard and never got a college degree, but no one would question his credibility.
2. Emphasize your impact.
One of the reasons high-visibility publications seek contributing experts is to provide their readers with insights from people with boots-on-the-ground experience. Readers are used to getting a journalist’s perspective. As an expert, you offer insights no journalist can. When reviewing the impact your work has made, ask:
- What tangible and intangible results have your clients achieved with your help?
- Do you have first-hand experience of the challenges you help others solve?
- Have you been doing your work for a long time?
Impact certainly can be a strong credibility indicator, but it needs to be used sparingly so you don’t risk being perceived as being overly promotional. When writing about impact, stick to the facts and avoid hyperbole. Let the results speak for themselves.
3. Demonstrate your authority.
It isn’t enough to tell the editor you are an authoritative expert; you need to show them. And if you’re pitching a publication to write an article, the best way to show them that you are an authority (and that you will be easy to work with) is to share your writing. So, ask yourself the following questions:
- Have you published a book or written for business magazines, association publications, trade journals, or other third-party publications?
- Do you write articles for your blog, newsletter, or LinkedIn?
- Do you have a framework, system, or method you use with your clients?
Writing is not about the ink; it’s about the think. The writing you do for your business allows your editor to see how you think. And because the writing needs to stand on its own, it allows the editor to dive in and evaluate your thinking. This is why when you pitch a publication, you are often asked to include links to three writing samples. A good piece of writing — regardless of where it is published — is an excellent authority builder.
4. Identify your affiliations.
We are judged by the company we keep, which is one reason why you want to mention that prestigious school or training program. But those affiliations aren’t the only ones that serve as credibility indicators. To uncover more, ask:
- Are you a member of any industry organizations?
- Have you served as a volunteer, led a workshop, or contributed in a meaningful way to an industry association?
- What companies have you worked with, either as a consultant or employee?
If you are affiliated with a well-known and respected organization, it is often worth noting it — especially if you’ve been actively engaged with that organization as a volunteer, speaker, consultant, or employee. Any time you can show that others have vetted you and found your work valuable, you reduce the perceived risk the editor takes when they choose to work with you.
5. Provide social proof.
Social proof is a powerful credibility builder because it demonstrates that others have taken a chance on you. That reduces the perception of risk (and editors tend to be a risk-averse bunch). When you’re thinking about social proof, ask yourself:
- Have you been interviewed by a notable individual, appeared on a podcast, or been featured in any other media outlets?
- Have you had the opportunity to speak in front of an audience at a company, school, community group, or conference? Have you given a TED or TEDx talk?
- Have you won a competition or been recognized as a leader in your field?
Social proof matters. When editors know that others have taken a chance on you and had a positive experience, they have more confidence in their decision to invite you to work with them. It alleviates their concerns.
***
Before an editor will approve your pitch, they need to be convinced that you are someone they can trust with their readers. Having a point of view is critical, but it isn’t sufficient. You need to show them how you think and demonstrate your credibility.
The key is to make sure you only include the most compelling and relevant credibility indicators in your pitch. If you’ve written for another high-visibility publication, definitely mention it. Not only does that demonstrate that another publication already vetted you, but it also lets the editor know that you have some experience working with a publication.
If you haven’t written for another publication, that’s okay. (While that may be essential for freelance writers, it is rarely a requirement for contributing experts.) You’ll still want to include a couple of writing samples that demonstrate that you have something of value to share.
Keep in mind that you are pitching an editor whose first priority is their reader. Show them that they can trust you with their readers. Anchor everything you do in value, and never treat your readers like walking wallets.
Mastering the Art of the Rewrite
“Writing is rewriting.”
I’ve read that phrase in just about every book on writing. I’ve heard that wisdom at just about every writing workshop. I’ve even said it in my Writing Practice community.
But what does it actually mean?
Think back to how you were taught to write in school. If your experience was anything like mine, it may have felt like you just sat down at your desk and, well, wrote. Maybe you did an outline, but it probably felt like a bit of a make-work project — something you did to check the box and get the grade.
I was a young freelance writer when a mentor taught me that writing is a process with four distinct stages: thinking, writing, rewriting, and editing. And that if I could break the habit of editing as I wrote, my writing would not only improve, but I could turn assignments around faster, and I would enjoy it a lot more. To break that habit, I needed to understand the differences between each stage of the writing process.
The thinking stage is when you research your idea. It’s when you conduct interviews, review work from others in your field, identify the angle, and plan your article. In my writing workshops, we start with thinking. Participants complete a SOAR analysis, write a working title, and draft a simple outline. The SOAR analysis makes the point of your article clear. The working title reminds you of that point and keeps you from getting caught up in trying to craft the perfect title before you’ve written the article. The outline provides a container that helps make writing your article easier.
Once your SOAR analysis is completed and you have a working title and outline, it’s time to start writing. The writing stage takes the least amount of time. Its entire purpose is to get your ideas out of your head and onto the page. In my writing workshops, participants have 20 minutes to write a shitty first draft, relying on nothing other than their SOAR analysis, outline, and expertise.
If you can’t remember an important research study, quote, or illustrative example while you’re writing, simply make a note to yourself in brackets and keep going. To write a shitty first draft quickly, which allows you to enter a flow state, you cannot allow the details to derail your writing. One significant benefit of adopting this approach is that 20 minutes of effort will let you know where you need to think about your topic more deeply.
And that’s the point of the rewriting stage. Rewriting is when you fill in the details and add nuance and depth to your article. This is the stage of the process that often takes the most time. Once you’ve captured everything you want to share with your reader, turn your attention to editing your article.
While editing your article, you may discover that you need to revisit the rewriting stage. Though it’s rarely discussed, revising the rewriting stage is a completely normal part of the writing process. This, I suspect, is why the phrase “writing is rewriting” is so prevalent. Rewriting is where you do the heavy lifting of writing. But rewriting doesn’t have to be a slog. With the right approach, it can even be enjoyable. (Indeed, it’s my favorite part of the writing process.) Here’s how I approach the rewriting stage:
Finish writing your shitty first draft first.
You can’t rewrite what hasn’t been written yet.
Before you start the rewriting process, you have to finish writing the shitty first draft. If you wrote the first draft under a time constraint, a practice I highly recommend, you may have written part of it as bullet points, or you may have run out of time and never quite finished the piece.
Write that which hasn’t been written first.
It sounds simple, but it can be very difficult to read what you’ve already written without revising it. But if you start to revise the piece before you’ve finished the shitty first draft, you’ll end up making a lot more work for yourself, and you’ll slow the process down.
I give myself 10 minutes to finish writing the shitty first draft. Without that time limit, it’s too easy for me to stay in the writing process much longer than I should and to start combining the writing stage with the rewriting and editing stage, perfecting each line as I make my way through the article.
Start rewriting by filling in the blanks.
Once your shitty first draft is done, review the entire thing looking for gaps in your thinking, notes you wrote to yourself, and areas where you need to add a bit more context, do a bit more research, or share an illustrative example.
A part of the rewriting process is filling in those gaps. Review your research and any notes you made during the thinking phase and incorporate those into your article. If your shitty first draft introduced ideas you hadn’t thought about before you started writing, now is the time to research those ideas.
As you fill in the gaps, your piece will start to take shape. That’s when you invite your audience into the rewriting process.
Keep your audience in mind.
A good article answers one (and only one) question. Structure your article in such a way that the central question — and your answer to that question — are clear to the reader.
Writing is like a puzzle that can be put together in several ways. The best way is the way that best conveys your idea and perspective to your reader.
At this stage, you may want to print out your article. Printing the article allows you to see the whole piece at once, which makes it easier to see where it might need to be reorganized. In some cases, it might be helpful to grab a pair of scissors and cut up the article so you can figure out the best way to put it back together.
The change in format from the screen to the page offers other benefits as well. That change in format allows you to read the piece from the perspective of your intended audience. And that shift in perspective helps you see where your thinking is muddy and where you might be confusing the reader.
As you focus on the organization and structure of your article, you may realize a few pieces are missing or that some of the existing pieces don’t belong. Revisit your SOAR analysis. Is the objective of the article you wrote the same as the article you planned to write? If not, does that shift make the article stronger? Did it muddy the waters? Or is it just a different article than you expected? Take the time to align your SOAR analysis with your article, either by modifying your SOAR analysis or by modifying your article.
Once you’ve added in any missing pieces and removed any pieces that don’t belong, read the article aloud while keeping your audience in mind. Once you’re finished adding new ideas to your writing, you’re ready to move on to the editing phase.
* * *
To effectively convey your message to your reader, your writing must be cogent, well-researched, and compelling. And because written material can be read repeatedly and analyzed closely, it must be strong enough to withstand scrutiny.
Writing doesn’t allow you to rely on context, shared knowledge, or body language. The only tool you have available is the written word, and the written word leaves no room for ambiguity.
Rewriting takes time and thought and effort. It requires you to think deeply about your area of expertise and to find ways to convey your ideas clearly and succinctly. It helps you refine your ideas and improve your communication skills.
And that makes you a better consultant.
Is Your Article Original Enough to Be Published?
Most publications require their expert contributors to provide them with original content. But it’s unclear what “original” means in this context. And for experts who write about the same topics again and again, how original is original enough? To answer these questions, we must first understand why publications require original content.
Why do publications require original content?
Publications require original content because that is the promise they make to their readers: original content is one of the benefits readers get when they subscribe to a business magazine or join an association. Why subscribe to a publication that brings together a bunch of freely accessible articles when you can simply set up a content aggregator like Flipboard, Pocket, or Feedly? If you’re going to subscribe to a publication or join an association, you want access to resources you can’t get elsewhere.
And while it’s true that publications require original content to better serve their readers, that’s only part of the story.
Publications, especially traditional business magazines, require original content because they depend on advertising revenue.
What does original content have to do with advertising?
Good question.
Traditional magazines have always relied heavily on advertising revenue to make ends meet. Today, much of that advertising occurs online. Online advertising revenue is proportional to website traffic — the more traffic a website gets, the more it can charge for ads. Website traffic, especially new traffic, is driven by search engine optimization (SEO). And SEO requires a steady influx of original, high-quality content. A publication’s need for content far outpaces its capacity for creating it.
Many publications would go out of business if they had to pay their staff writers and freelance writers for all the content they need to produce. So, they got creative.
These publications can offer contributing experts two things that are much more valuable than the few hundred dollars freelance writers may receive for their work: credibility and access to a very specific, well-established, and engaged audience.
That value-for-value exchange allows these publications to meet the need for original, high-quality content. In return, the experts who write for these publications can build their authority and connect with a well-established audience interested in learning from those with boots-on-the-ground experience.
How original is original enough?
From the perspective of a publication seeking content to generate advertising revenue, an original article is one that has not been published elsewhere. But as an expert, you write about a limited number of topics and touch on the same ideas again and again. So, how original is original enough?
The easiest way to write an original article is to start with a blank page.
Don’t read what you’ve already written about the topic. Just sit down and write a shitty first draft as quickly as possible. (I recommend setting a timer for 20 minutes and treating the first draft as if you are responding to an exam question.)
If you start with the blank page, it is unlikely that the piece you write today will too closely resemble the one you wrote last month or last year.
However, if you read your past articles after writing the first draft and find one that is effectively the same, think about how you can approach the article from a slightly different angle. Can it be written from the perspective of a different segment of your audience? Can you incorporate different examples? Is there a point in the original piece you can dive into more deeply?
If you’re concerned that the pieces are too similar, use an online plagiarism checker to see just how similar your current piece is to other published work. If at least 75% of the article is unique to this piece, it is probably original enough for the publication’s purposes.
Just remember that publications just don’t want you to tweak an article that already exists. They want original content that will serve their readers by offering them actionable insights.
Original does not mean unique.
If you are worried that you need to have ideas that no one else has ever thought or expressed before to be original, let me assure you that that is not the case.
There are few truly unique ideas. And most folks who come up with those ideas and share them publicly are ostracized.
Just look at what happened to Galileo!
All ideas have a lineage.
Our ideas are shaped by our experiences, worldviews, and learnings, which form our perspective. And it’s our perspective that makes our work original.
By sharing your perspective, you add to the conversation and add value to the publication. And that positions you as an authoritative expert.
How the Substack Content Moderation Debate Shapes How You Choose a Newsletter Platform
Substack has been the topic of a lot of conversations lately. Some people on the platform encourage everyone they know to join them immediately because the platform offers several tools to help grow your following. Others refuse to use Substack and harshly criticize those who do, accusing them of being devoid of moral values because it espouses a decentralized content moderation policy and thus permits content that many find repugnant.
But what is Substack?
Substack is a popular subscription-based newsletter publishing platform used by journalists, writers, and experts to share articles, podcasts, and videos with their subscribers. Those who use the platform (referred to as “Substackers”) can adopt a tiered subscription plan that allows them to share all their content for free or limit access to some or all of their content to paid subscribers. Substack is based on a shared-revenue model, which means it takes a commission on all subscription income. The more money Substackers make, the more money Substack makes.
Substack popularized the shared-revenue model for writers creating a subscription-based newsletter. When it first came on the scene in 2017, Substack actively recruited journalists and other well-known writers to build their digital home on the platform. Since then, Substack has refined its built-in social network and recommendation engine, making it even easier for Substackers to find their audience and connect with one another.
Substack’s content guidelines are much less stringent than other platforms. Substack explicitly prohibits “credible threats of physical harm” but otherwise states that “critique and discussion of controversial issues are part of robust discourse.” Unfortunately, its approach to content moderation has served as a siren call to conspiracy theorists, hatemongers, and bigots, who can freely share on Substack that which may have gotten them banned elsewhere.
And that is where the content moderation debate begins.
The dark side of free expression.
On November 28, 2023, Jonathan M. Katz published "Substack Has a Nazi Problem" in The Atlantic. He reported finding several newsletters that feature Nazi symbols and promote white nationalism and noted that while Substack has a largely hands-off approach to content moderation, its content guidelines do prohibit hate.
Within weeks of this article being published, more than 200 Substackers, including Katz, published an open letter to Substack’s founders, officially launching the Substackers Against Nazis campaign. The letter starts by asking Substack’s founders why they are “platforming and monetizing Nazis” when it is against the platform’s content guidelines, which state that the platform cannot be used “to publish content or fund initiatives that incite violence based on protected classes.”
Meanwhile, more than 100 other Substackers co-signed a note written by Elle Griffin of The Elysian supporting Substack’s decentralized approach to content moderation. Griffin noted that calls for moderation are calls for “the platform to decide who can say what, and who can be here.” She noted that social media platforms with more robust content moderation policies have struggled to moderate hate speech and misinformation. She applauds Substack’s approach: “Rather than rely on . . . a team of moderators, Substack democratized the process, giving full moderation control to writers.”
It is important to note that hate speech is constitutionally protected under the First Amendment. However, the First Amendment only applies to government entities, not private businesses. Those who publish on Substack (or any other platform) have no constitutional right to free speech on that platform. Private companies can, with few exceptions, restrict whatever speech they wish.
With these opposing viewpoints, the battle lines were drawn.
Hamish McKenzie, one of the co-founders of Substack, responded to these open letters by acknowledging that Substack has “narrowly defined proscriptions” and confirming that the company will "stick to our decentralized approach to content moderation, which gives power to readers and writers." He also acknowledged that not everyone would agree with their position, but that they welcome a “robust debate about these issues.”
By the new year, several of those who joined the Substackers Against Nazis campaign left the platform, including Casey Newton of Platformer. A well-respected technology reporter, Newton left his job as a senior editor at The Verge in 2020 to launch Platformer on Substack. Substack actively recruited Newton to join the platform, offering a year of healthcare subsidies and ongoing legal support. Over three years, Platformer grew to more than 170,000 subscribers.
On January 11, 2024, Newton shared how and why he decided to leave Substack: “I’m not aware of any major US consumer internet platform that does not explicitly ban praise for Nazi hate speech, much less one that welcomes them to set up shop and start selling subscriptions.” Platformer grew their audience by taking full advantage of Substack’s built-in social network and recommendation engine. These tools are designed to help publications grow and monetize quickly because the more money these publications make, the more Substack makes. “That design demands responsible thinking about who will be promoted and how.”
In July 2025, Substack accidentally sent a push alert promoting one of the pro-Nazi publications on its platform. In an article on Engadget, Substack apologized for the error and noted that the relevant system was taken offline until the problems were addressed.
The next day, Casey Newton of Platformer responded to the story: “[B]ecause the platform invests heavily in social media-style growth hacks, it was inevitable that Substack would actively promote Nazi blogs across various surfaces."
Substack continues to stand by its decentralized approach to content moderation. Their laissez-faire approach, when combined with the platform’s social network and algorithmic recommendation engine, means that it still permits, promotes, and profits from hate speech. It also still relies on readers to decide what they read and writers to decide what they write.
So, how do you choose a newsletter platform?
When Substack started, it was the only subscription-based newsletter platform designed for those who wanted to adopt a paid subscription model. That’s no longer true. Today, you have options. To determine which option is right for you, ask yourself these five questions:
1. Do you want your newsletter to be a source of revenue? It may sound like a great idea to turn your newsletter into a source of revenue while also using it as a marketing tool, but doing so requires you to build out a second business. A subscription-based publication is a different business model from consulting, and it takes time, energy, and effort to build an audience large enough to ensure that your newsletter is self-supporting. If paid subscriptions are not essential to your business model, you can always stick with a traditional email newsletter service like SendFox, Kit, or Aweber.
2. Do you prefer decentralized content moderation? If you want your newsletter to be a source of revenue, and you prefer to be on a platform that espouses rigorous debate and practices decentralized content moderation, consider Substack. Just be ready to explain your rationale should anyone challenge your decision. Many people have only heard positive things about the platform, while some know only that it is associated with hate groups and right-wing influencers. Few have looked closely at the underlying debate about content moderation and free expression.
3. Do you prefer more robust content moderation? If you want your newsletter to be a source of revenue, and you prefer to be on a platform with a more robust content moderation policy, consider Patreon. Popular with artists, video creators, game developers, and musicians, Patreon is now gaining traction with writers as well. It has robust Community Guidelines and a team of content moderation specialists. Another option to consider is beehiiv, but it's important to review their Acceptable Use Policy first, especially the sections on content violations and prohibited content. While beehiiv, like Patreon, explicitly prohibits content that “incites violence, spreads hate speech, or uses dehumanizing language to target individuals or groups,” it also categorizes any content that “disparage[s] beehiiv or our partners, vendors, or affiliates” as a content violation.
4. Do you want sole responsibility for content moderation? If you want your newsletter to be a source of revenue, and you want to own the platform and be fully responsible for content moderation, consider Ghost.
5. Do you prioritize growth over the debate about content moderation? If you want your newsletter to be a source of revenue, you’re neutral about content moderation, and you want to be on a platform that makes setting up a subscription-based newsletter easy, consider Substack and Patreon. If you prefer to build your audience through content marketing methods, Patreon is the better option. If you prefer to build your audience through social networking, especially with other writers on the platform, Substack is the better option.
Regardless of which tool you choose for your email newsletter, it’s important to understand the pros and cons of their business models, content moderation policies, and approaches to growth. In addition to those core questions, make sure you can move off a platform (and take your subscribers with you) should you choose to do so. Also, review any policies related to privacy and copyright.
Your business is built on your reputation and your intellectual property. Protect those assets fiercely.
Writing Insightful Articles Without Overwhelming Your Reader
Your body of knowledge is a rich tapestry of complex, interconnected ideas. Each of these ideas impacts and is impacted by every other idea in the tapestry. How then do you extract a single thread without unraveling the entire fabric?
If you’ve ever asked that question, you aren’t alone. In fact, asking that question is a clear indication that you’re wrestling with the curse of knowledge.
The curse of knowledge is a cognitive bias that causes you to forget what it was like not to know what you know. As a result, you may assume others share your knowledge, and so you fail to provide the necessary context when you present your ideas. Or, you may assume others have none of your knowledge, and so you provide so much context that a simple idea becomes a dissertation-length manuscript.
The Big Bang Theory, a popular sitcom that concluded its 12-season run in 2019, perfectly illustrates this concept. In one episode, Penny wants to understand physics well enough so she can enjoy conversations with her boyfriend, Leonard, about his work with subatomic particles. She asks Sheldon for help, and he begins his explanation in Ancient Greece, intending to cover 2,600 years of physics history. That is way too much context, and it overwhelms Penny instead of helping her.
That may be an extreme example, but it’s often difficult to determine how much context is enough. But it is essential if we want to serve our readers without overwhelming them.
The good news is that finding the right balance is easier than you might think.
Go narrow and deep.
Your readers are trying to make progress towards a goal. They don’t need to know everything you know to take a small step forward. They just need to know what to do next and why.
The average article is between 750 and 1,250 words, so you only have a couple of pages to give your readers the tools they need to change their thinking, mindset, or behavior. If you can help your readers take that next step forward, you will have done your job.
The key to writing a compelling and useful article is to be clear about its point.
When I work with my clients, I encourage them to conduct a SOAR analysis before they start writing an article. The SOAR asks four questions:
- Who does this article serve? In other words, who is your audience for this article?
- What is the objective of this article? Why will the audience you identified above feel compelled to read it?
- What action will the audience be able to take after reading your article? In other words, how will their thinking, mindset, or behavior change?
- Will this article enhance or diminish your reputation?
Once you know your audience, the objective, and the action you want your readers to be able to take after reading your article, work backwards. What information do they absolutely need to take that action? For each point you include, ask yourself how it helps your reader. Is this something that is nice for them to know? Or is it something they need to know? If the point you are making isn’t strictly necessary, consider deleting it.
Raman Shah, a data scientist who consults with local governments and social enterprises on performance measurement and operational improvement, is a graduate of Pathway to Publication. When he wrote "Starting Simple in Performance Measurement" for the International City/County Management Association, he was responding to an oft-repeated rebuttal to his recommendation that a prospective client implement operation reporting as a management tool. It is a compelling piece that makes the case for measuring output, not just impact.
By going narrow and deep on one of the challenges facing how local governments measure progress, Raman made a complex idea understandable and helped his readers take one step toward changing their thinking, mindset, and behavior.
The same principle applies to your articles. Rather than trying to share your entire body of knowledge in one article, focus on answering one specific question.
Find the right question.
Not every question serves as a good foundation for an article. Some are much too broad and would require you to write a book to answer in any meaningful way. Others are questions you can answer, but they may not be directly related to the work for which you most want to be known.
You have to actively look for the right question.
What did you struggle with early in your career? What obstacles did you face? How did you navigate those challenges? What do you know now that you wish you knew ten years ago? Looking back at your own experiences can often unearth a number of questions that can serve as a foundation for an article.
But don’t stop there.
Keep a list of questions your clients and prospective clients ask. If you speak at conferences, facilitate workshops, or host webinars, keep a list of the questions that come from the audience. If you are a guest on a podcast, keep a list of the questions the host asks. Anytime you meet someone who is interested in your work, whether you meet them at a networking event or at a dinner with friends, pay attention to the questions they ask. Those questions offer insights into people’s challenges and fascinations.
When it comes time to evaluate those questions, look for those that:
- Ask for help getting unstuck.
- Come up repeatedly in conversation.
- Represent an obstacle to progress.
- Can be meaningfully addressed within the scope of an article.
- Allow you to share insights backed by your experience-based expertise.
The truth is that if one person has a question, several others probably have the same one. These questions may seem simple to you, but you are not your client — you are the expert your client comes to for help. And what seems so simple to you only seems simple because you’ve been engaged in this work for so long.
Debra Roberts, who created a communication model that revolutionizes how we live and work together, is an Authority Development client. She wrote "Emotional Regulation: How to Keep Your Cool When It Counts" for Inc. The article was written in direct response to one of her clients asking her how their team could work better together when they were under a tremendous amount of stress.
Because she knew the circumstances surrounding her client’s challenges, and she knew that countless companies were navigating similar waters, she knew the answer to this question would make for an excellent article.
The more specific the situation and the more specific the question, the easier it is to write an article that will be of value to your readers.
Provide the right amount of context.
One of the best tricks for writing an article that provides the right amount of context is to write the article in an email. Imagine that you received an email from a great client that asks you a specific question about a challenge they are currently facing and would like your help to navigate. I suspect you’d be able to answer that question relatively easily.
Now, open your email server and email the question to yourself — and then email a response. Because email is a less formal and more conversational platform, your response will be less formal and more conversational. It is also more likely to include only the context the recipient needs to have, making it actionable instead of overwhelming.
Jonathan Dursi, a leadership development consultant who helps STEM PhDs achieve their potential as leaders and managers, is a graduate of Pathway to Publication. When he wrote "Train More PhDs to Lead — and Break Canada's Innovation Gridlock" for the Canadian Science Policy Centre, he knew the association’s members were deeply invested in addressing the country’s declining innovation performance.
Because he knew he was writing to his colleagues within Canada’s innovation ecosystem, he also knew that he didn’t have to provide a lot of context and could instead focus on his core argument that Canada needs to invest more in helping its top talent acquire the skills they need to be exceptional leaders.
While some articles require a more nuanced discussion, either because the audience doesn’t have a background in your area of expertise or because you are proposing an idea that you expect will attract pushback, you don’t need to share everything you know to give your reader the information they need to take their next step.
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The more you write in response to specific questions about specific situations, the easier it will be to zoom out and write broader overview pieces that introduce people to your work. By starting with articles that focus on the specifics, you’ll start to see themes emerge in your work, and those themes can then become the basis for a broader overview piece. You can then use that overview piece to link back to the more specific pieces where your readers can find more information and dive a bit deeper. Starting with an overview piece is challenging. It’s just too tempting to include everything you know and address every possible variation of every possible situation.
So, start by addressing a specific question from a specific individual navigating a specific situation. (In fact, this article was inspired by a client’s struggle to figure out where to start and where to end an article she was writing.) Remember that your article is not meant to be the definitive work on your area of expertise. It is instead a snapshot; a single part of a much larger whole.
When you focus on helping your reader take one small step forward, you create valuable content that serves your readers without overwhelming them.
And that positions you as a trusted guide who can help your readers navigate whatever challenges come their way.




